Privacy Policy

1. Who we are

The Midlife Woman's Toolkit is operated by The Rejuvenation Project (ABN 53 807 306 883), trading as The Rejuvenation Project ("we", "us", "our").

We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Because we hold health information in connection with a health-related service, the small business exemption does not apply to us — we treat ourselves as fully covered by the Act.

2. What this policy covers

This policy explains how we handle personal information — including health information, which the Privacy Act treats as "sensitive information" and protects more strictly than ordinary personal information.

It applies to the Midlife Woman's Toolkit web app, this website, and any emails or support conversations you have with us.

3. What we collect

Information you give us

Everything in your symptom, sleep, check-in and assessment records is health information. We only collect it because you choose to enter it, and only to provide the service described in this policy.

Information collected automatically

Basic technical information such as your device type, browser and general location (city or region level), used to keep the app working and secure. We do not use advertising trackers or third-party marketing pixels.

Payment information

If you buy Founding Partner access or an add-on, payment is processed by PayPal. Your card and bank details go directly to PayPal — we never see or store them. We receive only confirmation of payment, your name, your email, and the amount.

4. Your consent

By creating an account and entering health information, you consent to us collecting and handling it as described here. That consent is yours to withdraw at any time — see section 8.

You can use the app without entering any health information at all, though most of it won't be useful if you don't.

5. How we use your information

We use your information to:

• Give you your logs, trends and health summary
• Generate your MenoD Assessment result
• Give you access to the features you've paid for
• Email you about your account, or about the app itself
• Answer your questions and fix problems
• Understand which features are used, so we can improve them — in aggregate, never by reading individual women's logs for interest

We do not use your health information to make decisions about you, to target advertising, or to train commercial AI models.

6. Who we share it with

We share personal information only with the service providers that make the app work, and only as far as they need it:

Overseas disclosure. As the table shows, some of these providers store data outside Australia, mainly in the United States. By using the app you agree to this. We take reasonable steps to use reputable providers with appropriate security, but overseas providers are subject to the laws of their own country and we cannot control that.

We may also disclose information where the law requires or authorises it, or where we reasonably believe it is necessary to prevent a serious threat to someone's life, health or safety.

7. What we never do

8. Access, correction and deletion

You can:

• See and correct most of your information yourself, inside the app
• Request a copy of everything we hold about you — email us and we'll respond within 30 days
• Ask us to correct anything that's wrong or out of date
• Ask us to delete your account and your logs. We'll do it, and confirm when it's done
• Withdraw consent at any time by closing your account

There's no charge for any of this. If we ever refuse a request, we'll tell you why in writing.

A note on deletion: once your logs are deleted they're gone and can't be recovered, so consider requesting a copy first. Some records — such as proof of a payment — may be kept where the law requires it.

9. How long we keep it

We keep your account and logs for as long as your account is open, because the value of the app comes from a record that builds over time. If you close your account, we delete your personal and health information within 30 days, apart from anything we're legally required to retain.

10. How we protect it

We take reasonable steps to protect your information, including encrypted connections, access controls on our systems, and limiting who can see member data to those who need to.

No online service can promise perfect security. If a data breach occurs that is likely to cause you serious harm, we will notify you and the Office of the Australian Information Commissioner as required by the Notifiable Data Breaches scheme.

11. This is not medical advice

The Midlife Woman's Toolkit gives you general information and tools to record and understand your own symptoms. It does not diagnose, treat or provide medical advice, and it is not a substitute for care from a qualified health professional. The MenoD Assessment is a self-reflection tool, not a clinical diagnosis.

Always speak to your doctor about your symptoms and before making decisions about treatment. If you are seriously unwell, contact your doctor or call 000.

12. Children

The app is intended for adults. We don't knowingly collect information from anyone under 16. If we learn we have, we'll delete it.

13. Changes to this policy

If we change this policy we'll update the effective date above, and tell members by email if the change is significant. The current version always lives at this page.

14. Contact us, or complain

For anything to do with your privacy — questions, requests, or a complaint:

Privacy Contact
Angie Wood
angie@rejuvenationproject.com

We'll acknowledge your complaint within 5 business days and give you a written response within 30 days.

If you're not satisfied with how we handle it, you can take it to the Office of the Australian Information Commissioner: oaic.gov.au or 1300 363 992.